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Privacy Policy

Last updated: July 28, 2025

1. Introduction

AthenaPro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered enterprise chatbot application ("AthenaPro").

By accessing or using AthenaPro, you agree to this Privacy Policy. If you do not agree, please do not use the app.

2. Information We Collect

a. Personal Information

  • Account Information: Name, email, company details, job title.
  • Authentication Data: Login credentials (if applicable).
  • Contact Details: Phone number (if provided for support).

b. Enterprise Data

  • Knowledge Base Content: Documents, FAQs, or internal data integrated by your company.
  • User Queries & Responses: Inputs and AI-generated responses for improving accuracy.

c. Technical & Usage Data

  • Device Information: IP address, OS version, device model.
  • Log Data: Timestamps, app crashes, feature usage.
  • Analytics: Interaction patterns with the AI model.

3. How We Use Your Information

We use collected data to:

  • ✔ Provide & Improve AthenaPro – Deliver AI responses, enhance accuracy, and optimize performance.
  • ✔ Enterprise Support – Allow corporate admins to monitor usage and customize knowledge bases.
  • ✔ Security & Compliance – Detect fraud, enforce policies, and comply with laws.
  • ✔ Communication – Send service-related announcements (not marketing spam).

4. Data Sharing & Disclosure

We do not sell your data, but we may share it with:

  • Corporate Administrators (if your company manages AthenaPro).
  • Service Providers (hosting, analytics, AI model providers).
  • Legal Authorities (if required by law).

5. Data Security

We implement:

  • Encryption (in transit and at rest).
  • Access Controls (role-based permissions for enterprise users).
  • Regular Audits to prevent breaches.

6. Data Retention

  • User Data: Retained as long as the account is active (or per corporate policy).
  • Enterprise Data: Deleted upon request or contract termination.

7. Your Rights

Depending on jurisdiction (GDPR, CCPA, etc.), you may:

  • Access, correct, or delete your data.
  • Opt out of non-essential processing.
  • Request data portability.

8. Changes to This Policy

We will notify users of updates via email or in-app alerts.

9. Contact Us

For privacy requests, email: support@athenapro.ai